Calling all expats

The brief

Richard was referred by a local estate agent to a young family returning from Dubai who were looking to buy a family home in one of the villages south of Bath. With three young children, they were keen to live close to their school, where there was a great sense of community – and a good village pub!

The outcome

Richard arranged for them to come over to the UK for a couple of days’ orientation and to visit a few properties together. This enabled him to get a better understanding of what they were really looking for and which villages they liked. It was then left to Richard to preview properties on their behalf and help them make an informed decision whether to travel back and view or not, saving them a huge amount of time and money in the process.

After a short while, they chose a house in Wellow and asked Richard to oversee the whole buying process from initial negotiation right up to completion. For the client, the purchase went through with the minimum amount of stress and worry.


“We engaged Richard Waters as an expatriate family living in the Middle East, planning to re-locate to Somerset. Trying to facilitate a house purchase from abroad is a hugely difficult task and our best decision of the process was engaging Richard’s services.

From the very start of our relationship, we felt we had someone we trusted rooting for our best interests. The terms and conditions were clearly explained and understood, so that we had an excellent understanding of the parameters of the services provided. Richard took time and effort to really understand the nature of the property we wanted and, not withstanding that their will inevitably be a gap between aspirations and budget, he was adept at handling our demands.

Richard dealt with our changing requirements with courtesy and patience. We were shown a huge amount of property, a lot of which was not even on the market, and most importantly, we never felt we were being shown anything unsuitable. Our purchase was handled efficiently and effectively and we were guided throughout the process and beyond!

In short, we received a first class service from people who knew their business and took the time and effort to deliver success on our behalf. We would never have done it without them and are most grateful for a job well done!

Mr and Mrs H