What our clients say

The images of houses that have been included throughout our website are a few examples of properties that we have acquired for our clients. We are very proud of our track record and, if you’re interested, we would be delighted to put you in touch with some of our past clients who have kindly offered to act as a reference. In the meantime, here are some extracts from letters that people have written to us.

“Richard Waters provides an outstanding service. After almost two years of searching, without success, for the ideal home Richard found the solution within 3 months. My investment was worth every penny and I have no hesitation in recommending Richard Waters as a professional of the highest ability and integrity.”

Mr and Mrs C

“He was a pleasure to deal with throughout the transaction and we cannot thank him or rate him highly enough. The service he provided was outstanding and we always felt we were in the right hands. Richard is a true professional; he clearly knows his business and if you are looking to buy a house in or around Bath then look no further – this is the man you need to talk to.”

Mr and Mrs D

“Within 3 weeks of appointing him, Richard had found something not on the market that fitted all our requirements. Yet again we have to thank him for taking us on and fulfilling our hopes. Why would we want to ever go back to the stresses and disappointments of house hunting on our own when Richard can make life so smooth and stress free.”

Mr and Mrs B

“We moved from West London to Bath in 2010, fully expecting to have to rent for a while until we worked out where we wanted to live. But we literally could not find anywhere to buy or rent so some local friends introduced us to Richard Waters. Richard immediately understood what we were looking for and convinced us that he could help. Within two weeks, we found a fantastic property off market that was too good to miss – we exchanged contracts a month or so later. We thought we were lucky but clearly that’s where Richard’s local knowledge and creativity added so much value.”

Mr and Mrs K

“We engaged Richard Waters as an expatriate family living in the Middle East. Trying to facilitate a house purchase from abroad is a hugely difficult task and our best decision of the process was engaging his services. In short, we received a first class service from people who knew their business and took the time and effort to deliver success on our behalf. We would never have done it without them and are most grateful for a job well done.”

Mr and Mrs H

“We interviewed three firms but made our decision largely due to the energetic and reassuring character of Richard Waters... Through his estate agency contacts and confidential approach we managed to view the property a week before public marketing and agreed terms the day before the advertisement appeared in Country Life... I can honestly say that without Richard we would never have found such a house and most importantly the search was fun.”

Mr and Mrs F

“Using his local knowledge and contacts Richard found us a house within weeks which was not on the open market but we purchased via a private sale. His professionalism and understanding of our brief impressed us from the start and we have had no hesitation recommending him to friends.”

Mr and Mrs B

“We would like to thank you for doing an amazing job in finding a holiday house that is just right for us... you saved us so much time and you organised early access to view properties and we were the first to view our prospective holiday house... We would have no hesitation in recommending you to others as your skill and expertise have been invaluable and your service is great value for money.”

Mr and Mrs E

“We have been very pleased indeed with your service. You have been both professional and friendly throughout and we have valued your expert opinion and advice. We thank you for your persistent and determined work on our behalf.”

Mr and Mrs H

“The pressure was taken off and we were confident we were in good hands. You took trouble to understand the sort of people we are and the sort of house we were looking for and we want to thank you for all that you have done for us.”

Mr and Mrs C

“We are now able to reflect on our new home and how immeasurably grateful we are to you. Throughout we always appreciated your professionalism and always trusted your opinion thus saving us from many miles of driving and disappointments. The negotiations were handled impeccably and without your assistance we might not have had our offer accepted. You were able to smooth the progress of purchasing, keeping us calm and collective through this stressful time. We certainly have no hesitation in recommending you for a complete professional home relocation and if you are passing you are most welcome to drop by.”

Mr and Mrs C

“I can’t tell you how delighted we are with our new home and we are beginning to enjoy it to the full... you brought calm and professionalism to our situation. Regular feedback and your energy in pursuing possible leads, combined with your advice with regard to making an offer, have all brought a wonderful solution... The outcome has been hugely successful and we can genuinely say that your work was instrumental in us being here today, 4 months after appointing you to assist.”

Mr and Mrs A

“We are delighted to have exchanged contracts. That we have been able to do so is due in no small measure to your tireless efforts on our behalf. Leaving aside your stores of patience and good humour, we both believe that the service you have provided has been first class in every respect: friendly, efficient and effective. We are in no doubt whatsoever that without your assistance we would not have found exactly what we were looking for. We are immensely grateful to you.”

Mr and Mrs A

“Thank you for your help and support in our search. Your local knowledge and advance notice of properties coming to the market got us going again... You were patient, supportive, good humoured and optimistic throughout and we really valued that.”

Mr and Mrs R

“We have been very pleased with your services without which I am certain we would not have been able to find the right property in the very short space of time we had. I would not hesitate to recommend you to any potential customer seeking to find the right property in the right location for the right price.”

Mr and Mrs G

“In respect of the services, Richard, I would not hesitate to recommend your organisation as I have done already... I am very happy with the outcome, thank you.”

Mrs C

“I just wanted to write and thank you so much for finding us a home. We really appreciated your commitment and honesty.”

Mr and Mrs W